"But in about five or six years, I predict we’ll see the need to shift that model to one that emphasizes “legibility” of space. By that I mean spaces where the layouts are easy to understand, easy to navigate, and where the spaces’ intended uses are clear and obvious. Why this shift? Changing demographics. These current ambiguous spaces are very much inspired by Generation Y. But there’s another generation behind them—Generation Z, the kids of Gen X-ers—who will be coming into the office workforce at the end of the decade. Now in high school and middle school, these kids have two defining characteristics: they highly value order and predictability (their Gen X parents were latchkey kids in the seventies, determined to counteract the chaos in their own childhoods by raising intact families and kids who value clarity and certainty), and they are almost congenitally distracted. They are heroic multitaskers, glued to their smartphones and tablets—and guess what? They’re terrible at it."
Society for College and University Planning (SCUP)'s insight:
"Dr. Michael O’Neill, senior research strategist at Haworth, on the future of the office, the demographics dilemma, and the emerging need for clarity in workplace design"